ד"ר תמר שולץ

Yagil, D., Shultz, T.. Service with a conscience: moral dilemmas in customer service roles. Journal of Service Theory and Practice, 2017, 27(3), pp. 689–711

Shultz, T. Evaluating Moral Issues in Motivation Theories: Lessons from Marketing and Advertising Practices. Employee Responsibilities and Rights Journal, 2014, 26(1)