פרופ' איריס וילנאי-יעבץ

Prof. Iris Vilnai-yavetz

מוסד עיקרי

המרכז האקדמי רופין

Ruppin Academic Center

טלפון

09-8983033

דוא״ל

yavetzir@ruppin.ac.il

דיסציפלינות ראשיותMain Disciplines

Business Administration, Design

דיסציפלינות משניותSecondary Disciplines

Business Administration (Behavioral), Marketing

תחומי מחקר / מילות מפתחKeywords

e-business, Consumer Behavior, Service management, Social media

פרסומים ויצירות עיקריים / עדכנייםMain / Recent Publications

Vilnai-Yavetz, I., Gilboa, S. and Mitchell, V. (2022), "“There is no place like my mall”: consumer reactions to the absence of mall experiences", Journal of Services Marketing, Vol. 36 No. 4, pp. 563-583.
Iris Vilnai-Yavetz, Shaked Gilboa, Vince Mitchell, Experiencing atmospherics: The moderating effect of mall experiences on the impact of individual store atmospherics on spending behavior and mall loyalty, Journal of Retailing and Consumer Services, Volume 63, 2021
Vilnai-Yavetz, I.; Rafaeli, A. Workspace Integration and Sustainability: Linking the Symbolic and Social Affordances of the Workspace to Employee Wellbeing. Sustainability 2021, 13, 11985.
Gilboa, S., Vilnai-Yavetz, I., Mitchell, V., Borges, A., Belhsen, N., & Frimpong, K. (2020). Mall experiences are not universal: The moderating roles of national culture and mall industry’s age. Journal of Retailing and Consumer Services, 57, 102210. :
Vilnai-Yavetz, I., Rafaeli, A. & Shapira, C. (2020). Service professionals and managerial control: institutional, employment, and personal segmentations. Services Marketing Quarterly, 41(3), 256-272
Tifferet, S. & Vilnai-Yavetz, I. (2018). Self-presentation in LinkedIn portraits: Common features, gender, and occupational differences. Computers in Human Behavior, 80, 33-48. (Both authors contributed equally to this paper).
Seger-Guttmann, T., Vilnai-Yavetz, I., Wang, C., & Petruzzellis, L. (2018). Illegitimate returns as a trigger for customers’ ethical dissonance. Journal of Retailing and Consumer Services, 45, 120-131.
Vilnai-Yavetz, I. & Levina, O. (2018). Motivating social sharing of e-business content: Intrinsic motivation, extrinsic motivation, or crowding-out effect? Computers in Human Behavior, 79, 181-191.
Seger-Guttmann ,T., Vilnai-Yavetz, I. & Rosenbaum, M (2017). Disparate satisfaction scores? Consider your customer's country-of-origin: A case study. The International Review of Retail, Distribution and Consumer Research, 27(2), 189-206.
Tifferet, S. & Vilnai-Yavetz, I. (2017). Phytophilia and service atmospherics: The effect of indoor plants on consumers. Environment and Behavior, 49(7), 814-844
Gilboa, S., Vilnai-Yavetz, I. & Chebat, J-C. (2016). Capturing the multiple facets of mall experience: Developing and validating a scale. Journal of Consumer Behavior, 15(1), 48–59
Shapira, C., Vilnai-Yavetz, I., Rafaeli, A. & Druker, M. (2016). Time clock requirements for hospital physicians. Health Policy, 120(6), 690-697
Vilnai-Yavetz, I. & Gilboa, S. (2016). Relating hedonism and business context to customer appearance. Services Marketing Quarterly, 37(3), 141-155